Working Student in Computer Science – Requirements Management & Automation (m/f/d)

HAMBURG WASSER manages the water cycle from drinking-water supply to wastewater disposal under one roof. With around 2,400 employees at more than 20 locations, it works every day to keep Hamburg running. The organization is committed to conserving resources and preserving the basis of life for future generations in Hamburg. Together with its subsidiaries, it invests its experience in pioneering water and environmental-protection projects. Openness, appreciation, trust, respectful and peaceful cooperation, and a diverse community characterize HAMBURG WASSER.

The Matrix42 administrator team is part of requirements management. It supports IT and business departments in the digitization and automation of service processes. Its core tasks include maintaining and further developing the service catalogue and designing and implementing needs-based solutions in service management.

Responsibilities

• Support the further development and maintenance of the service catalogue in Matrix42.
• Coordinate and analyse requirements and clarify technical implementation options with business departments and IT.
• Design and implement user-friendly service forms to support digital service processes.
• Define, optimise, and implement efficient provisioning and automation workflows.
• Actively help shape and continuously develop services in the service-management environment.

Requirements

• Currently studying business informatics, computer science, industrial engineering, or a comparable degree programme.
• Understanding of database structures and an interest in technical contexts and IT processes.
• Customer- and service-oriented mindset with an eye for pragmatic solutions.
• Analytical and structured way of working, with the ability to understand complex matters.
• Initiative, ability to work in a team, and enthusiasm for developing and implementing technical solutions.

What to expect

• Well supported: A demanding role with individual support from the specialist departments, varied learning and development opportunities, and group-wide development prospects can support your progress after your studies.
• Connected: Varied information and exchange formats, after-work events, and modern tools enable networking and smooth collaboration.
• Flexible: Variable working hours, monetary compensation for overtime, and the possibility of working remotely depending on the task.
• Fit: Various health and sports offers, such as Urban Sports Club.
• Mobile: Attractive benefits such as a subsidy for the hvv Jobticket and offers related to cycling mobility.

Further benefits are available on the careers page and/or in conversation with the recruiting team. The source does not provide the job location, salary, working hours, dates, or application route.