Working Student Workflow – Support & Development of IT Solutions (m/f/d)

HAMBURG WASSER closes the water cycle from drinking-water supply to wastewater disposal under one roof. With around 2,400 employees and more than 20 locations, the company keeps Hamburg running every day. It is committed to conserving resources and preserving the basis of life for future generations in Hamburg. Together with its subsidiaries, HAMBURG WASSER invests its experience in pioneering water and environmental-protection projects. Openness, appreciation, trust, respectful and peaceful cooperation, and a diverse community are among its defining values.

What we are changing: The Matrix42 administrator team is part of requirements management. It supports IT and business departments in digitising and automating service processes. Its core tasks include managing and further developing the service catalogue and designing and implementing needs-based solutions in service management.

Your responsibilities:

• Support the further development and maintenance of the service catalogue in Matrix42.
• Coordinate and analyse requirements and clarify technical implementation options with business departments and IT.
• Design and implement user-friendly service forms to support digital service processes.
• Define, optimise and implement efficient provisioning and automation workflows.
• Actively help shape and continuously develop services in the service-management environment.

What you bring:

• You are currently studying business informatics, computer science, industrial engineering or a comparable subject.
• You understand database structures and are interested in technical relationships and IT processes.
• You have a customer- and service-oriented mindset with an eye for pragmatic solutions.
• You work analytically and in a structured way and can understand complex matters.
• You show initiative, work well in a team and enjoy developing and implementing technical solutions.

What to expect:

• Well supported: A challenging role with individual support from the specialist departments, varied learning and training opportunities, and group-wide development opportunities can help you progress after your studies.
• Connected: Varied information and exchange formats, after-work events and modern tools enable you to build contacts and collaborate smoothly.
• Flexible: Benefit from variable working hours, monetary overtime compensation and the option to work remotely depending on the task.
• Fit: Benefit from a range of health and sports offers, such as Urban Sports Club.
• Mobile: Use attractive benefits such as a subsidy for the hvv-Jobticket and bicycle-mobility offers.

Further benefits are available on the career site and/or in a discussion with the recruiting team. The location, salary and application route are not provided in the source.