Working Student in Business Informatics – Automation Optimization & Implementation (m/f/d)

HAMBURG WASSER brings the water cycle together under one roof, from drinking-water supply to wastewater disposal. With around 2,400 employees and more than 20 locations, it helps keep Hamburg running every day. The organisation is committed to conserving resources and preserving the basis of life for future generations in Hamburg. Together with its subsidiaries, it applies its experience to pioneering water and environmental protection projects. Openness, appreciation, trust, respectful and peaceful cooperation, and a diverse community are part of the organisation.

Role: The Matrix42 administrator team is part of requirements management. It supports IT and business departments in digitising and automating service processes. Its core tasks include maintaining and developing the service catalogue and designing and implementing needs-based service-management solutions.

Responsibilities:

• Support the further development and maintenance of the service catalogue in Matrix42.
• Coordinate and analyse requirements and clarify technical implementation options with business departments and IT.
• Design and implement user-friendly service forms to support digital service processes.
• Define, optimise, and implement efficient provisioning and automation workflows.
• Help shape and continuously develop services in the service-management environment.

Requirements:

• An ongoing degree in Business Informatics, Computer Science, Industrial Engineering, or a comparable programme.
• An understanding of database structures and an interest in technical contexts and IT processes.
• A customer- and service-oriented mindset with an eye for pragmatic solutions.
• An analytical and structured working style and the ability to understand complex matters.
• Initiative, teamwork, and an interest in developing and implementing technical solutions.

What HAMBURG WASSER offers:

• Well supported: A challenging role with individual support from specialist departments, varied learning and further-training opportunities, and organisation-wide development opportunities after graduation.
• Connected: Varied information and exchange formats, afterworks, and modern tools support networking and smooth collaboration.
• Flexible: Variable working hours, monetary overtime compensation, and the possibility of mobile working depending on the task.
• Fit: Health and sports offers, such as Urban Sports Club.
• Mobile: Benefits such as a subsidy for the hvv-Jobticket and offers related to bicycle mobility.

Further benefits are described on the careers page or can be discussed with the recruiting team. The city, province, salary, and application route are not provided in the source.