Support the development and automation of digital service processes in Matrix42 at HAMBURG WASSER.
This is explicitly a working-student role for an ongoing degree in business informatics, computer science, business engineering or a comparable subject. It is relevant for students interested in databases, IT processes, service management, analysis and practical digital solutions. Customer and service orientation, structured work, initiative and teamwork are stated qualifications. Working hours, a
- Employer
- HAMBURG WASSER
- Location
- Hamburg, Germany
- Pay
- Not listed
- Hours
- Not listed
- Language
- German may be required
- Posted
- 6 Oct 2026
- Open until
- Not listed
HAMBURG WASSER manages the water cycle from drinking-water supply to wastewater disposal under one roof. With around 2.400 employees and more than 20 locations, it helps keep Hamburg running. Together with its subsidiaries, the company invests its experience in water and environmental protection projects. Openness, appreciation, trust, respectful cooperation and diversity are part of its culture.
The Matrix42 administrator team is part of requirements management and supports IT and business departments with the digitalisation and automation of service processes. Its work includes maintaining and developing the service catalogue and designing and implementing suitable service-management solutions.
Your responsibilities:
- Support the development and maintenance of the service catalogue in Matrix42.
- Coordinate and analyse requirements and clarify technical implementation options with business departments and IT.
- Design and implement user-friendly service forms for digital service processes.
- Define, optimise and implement efficient provisioning and automation workflows.
- Help shape and continuously develop services in the service-management environment.
Your qualifications:
- Currently studying business informatics, computer science, business engineering or a comparable subject.
- Understanding of database structures and an interest in technical contexts and IT processes.
- Customer- and service-oriented thinking with a focus on pragmatic solutions.
- An analytical and structured approach and the ability to understand complex matters.
- Initiative, teamwork and an interest in developing and implementing technical solutions.
What is offered:
- Individual support from specialist departments, learning and training opportunities, and development prospects across the group.
- Information and exchange formats, after-work events and modern tools for networking and collaboration.
- Flexible working hours, monetary compensation for overtime and the option to work remotely depending on the task.
- Health and sports programmes, including Urban Sports Club.
- Benefits such as a subsidy for the hvv-Jobticket and bicycle-mobility offers.
Further benefits are available on the careers page or through the recruiting team. The location, salary and application route are not provided.
Good to know before applying
This is explicitly a working-student role for an ongoing degree in business informatics, computer science, business engineering or a comparable subject. It is relevant for students interested in databases, IT processes, service management, analysis and practical digital solutions. Customer and service orientation, structured work, initiative and teamwork are stated qualifications. Working hours, a
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