Support the development of the Matrix42 service catalogue, user-friendly service forms and automation workflows for digital service processes at HAMBURG WASSER.

This role is suited to students currently studying business informatics, computer science, industrial engineering or a comparable subject. It involves database structures, technical contexts, IT processes, requirements analysis, service management and automation. The source requires a customer- and service-oriented mindset, an analytical and structured approach, initiative, teamwork and the abil

HAMBURG WASSER brings the water cycle together under one roof, from drinking water supply to wastewater disposal. With around 2,400 employees and more than 20 locations, it helps keep Hamburg running every day. Together with its subsidiaries, the organisation invests its experience in pioneering water and environmental protection projects and is committed to conserving resources and preserving the basis of life for future generations in Hamburg. Openness, appreciation, trust, respectful and peaceful cooperation, and a diverse community characterise the organisation.

The Matrix42 administrator team is part of requirements management. It supports IT and specialist departments in digitising and automating service processes. Its core tasks include managing and further developing the service catalogue and designing and implementing needs-based solutions in service management.

Your tasks

Support the further development and maintenance of the service catalogue in Matrix42
Coordinate and analyse requirements and clarify technical implementation options with specialist departments and IT
Design and implement user-friendly service forms to support digital service processes
Define, optimise and implement efficient provisioning and automation workflows
Actively help shape and continuously develop services in the service management environment

Your qualifications

Currently studying business informatics, computer science, industrial engineering or a comparable degree programme
Understanding of database structures and an interest in technical contexts and IT processes
Customer- and service-oriented mindset with an eye for pragmatic solutions
Analytical and structured working style and the ability to understand complex issues
Initiative, teamwork and enjoyment in developing and implementing technical solutions

What you can expect

Well supported: A challenging role with individual support from specialist departments, diverse learning and development opportunities, and group-wide development opportunities to support your career after your studies.
Connected: Varied information and exchange formats, after-work events and modern tools enable you to make contacts and collaborate smoothly.
Flexible: Benefit from variable working hours, financial overtime compensation and the opportunity to work remotely depending on the task.
Fit: Benefit from a range of health and sports programmes, including Urban Sports Club.
Mobile: Use attractive benefits such as a subsidy for the hvv Jobticket and offers related to cycling mobility.

Further benefits are available on the career site and/or in discussion with the recruiting team.

The job city, salary and application route are not provided in the source.

Working Student in Business Informatics – Automation, Optimisation & Implementation (m/f/d)

Good to know before applying