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Business Informatics Working Student – Automation, Optimization & Implementation (all genders)

HAMBURG WASSER is seeking a Business Informatics working student to help develop Matrix42 service catalogues, service forms, and automation workflows for digital service processes.

This role is directly relevant to students currently enrolled in Business Informatics, Computer Science, Industrial Engineering, or a comparable programme. It offers practical exposure to requirements analysis, database structures, IT processes, service management, service forms, and automation workflows, with individual support and learning opportunities described in the source. Working hours are

Location
Not Specified, Not Specified, Hamburg
Pay
Not listed
Hours
Not listed
Language
German may be required
Posted
2 Oct 2026
Open until
Not listed

HAMBURG WASSER closes the water cycle from drinking water supply to wastewater disposal under one roof. With around 2,400 employees at more than 20 locations, it helps keep Hamburg running day after day and works to conserve resources and preserve the basis of life for future generations in Hamburg. Together with its subsidiaries, it invests its experience in pioneering water and environmental protection projects. Openness, appreciation, trust, respectful and peaceful cooperation, and a diverse community characterize the organization.

The Matrix42 administrator team is part of requirements management. It supports IT and specialist departments in digitizing and automating service processes. Its core tasks include maintaining and developing the service catalogue and designing and implementing needs-based solutions in service management.

Responsibilities:

  • Support the development and maintenance of the Matrix42 service catalogue.
  • Coordinate and analyze requirements and clarify technical implementation options with specialist departments and IT.
  • Design and implement user-friendly service forms for digital service processes.
  • Define, optimize, and implement efficient provisioning and automation workflows.
  • Actively help shape and continuously develop services in the service management environment.

Requirements:

  • Currently studying Business Informatics, Computer Science, Industrial Engineering, or a comparable programme.
  • Understanding of database structures and an interest in technical relationships and IT processes.
  • A customer- and service-oriented mindset with an eye for pragmatic solutions.
  • An analytical and structured way of working, with the ability to understand complex matters.
  • Initiative, teamwork, and enthusiasm for developing and implementing technical solutions.

What is offered:

  • Support: A demanding role with individual support from the specialist departments, varied learning and development opportunities, and group-wide development opportunities to support you after graduation.
  • Networking: Varied information and exchange formats, after-work events, and modern tools support networking and smooth collaboration.
  • Flexibility: Variable working hours, monetary overtime compensation, and the option to work remotely depending on the task.
  • Health: Health and sports offers, such as Urban Sports Club.
  • Mobility: Benefits such as a subsidy for the hvv Jobticket and bicycle-mobility offers.

Further benefits are available on the career site and/or in discussion with the recruiting team. A precise work location, salary, specific working-time details, and application route are not provided in the source.

Good to know before applying

This role is directly relevant to students currently enrolled in Business Informatics, Computer Science, Industrial Engineering, or a comparable programme. It offers practical exposure to requirements analysis, database structures, IT processes, service management, service forms, and automation workflows, with individual support and learning opportunities described in the source. Working hours are