Working Student in Computer Science – Requirements Management and Automation (m/f/d)

HAMBURG WASSER manages the water cycle from drinking-water supply to wastewater disposal under one roof. With around 2,400 employees and more than 20 locations, it works every day to keep Hamburg running and is committed to conserving resources and preserving the basis of life for future generations in Hamburg. Together with its subsidiaries, HAMBURG WASSER invests its experience in pioneering water and environmental protection projects. Openness, appreciation, trust, respectful and peaceful cooperation, and a diverse community characterize the organization.

Role: The Matrix42 administrator team is part of requirements management. It supports IT and business departments in digitizing and automating service processes. Its core tasks include maintaining and further developing the service catalogue and designing and implementing needs-based solutions in service management.

Responsibilities:

• Support the further development and maintenance of the service catalogue in Matrix42.
• Coordinate and analyse requirements and clarify technical implementation options with business departments and IT.
• Design and implement user-friendly service forms to support digital service processes.
• Define, optimize and implement efficient provisioning and automation workflows.
• Actively help shape and continuously develop services in the service-management environment.

Qualifications:

• Currently studying business informatics, computer science, industrial engineering or a comparable subject.
• Understanding of database structures and an interest in technical interrelationships and IT processes.
• Customer- and service-oriented mindset with an eye for pragmatic solutions.
• Analytical and structured approach and the ability to understand complex matters.
• Initiative, team spirit and enjoyment of developing and implementing technical solutions.

What the organization offers:

• Well supported: A challenging role with individual support from the specialist departments, varied learning and development opportunities, and group-wide development opportunities after your studies.
• Connected: Varied information and exchange formats, after-work events and modern tools enable networking and smooth collaboration.
• Flexible: Variable working hours, financial compensation for overtime, and the possibility of working remotely depending on the task.
• Fit: A range of health and sports offerings, such as Urban Sports Club.
• Mobile: Benefits such as a subsidy for the hvv job ticket and bicycle-mobility offers.

Further benefits are available on the careers page and/or can be discussed with the recruiting team.

The source does not provide a salary, a fixed working-time scope, dates, a specific job location, or an application route.