Working Student – Workflow Support & Development / IT Solutions (m/f/d)

HAMBURG WASSER manages the entire water cycle, from drinking-water supply to wastewater disposal, under one roof. With around 2.400 employees and more than 20 locations, it works every day to keep Hamburg running and protect resources and the basis of life for future generations. Together with its subsidiaries, it contributes its experience to pioneering water and environmental-protection projects. Openness, appreciation, trust, respectful and peaceful cooperation, and a diverse community characterize the organization.

The Matrix42 administrator team is part of requirements management. It supports IT and business departments in digitizing and automating service processes. The role focuses on maintaining and developing the service catalogue and designing and implementing needs-based service-management solutions.

Responsibilities

• Support the further development and maintenance of the Matrix42 service catalogue.
• Coordinate and analyse requirements and clarify technical implementation options with business departments and IT.
• Design and implement user-friendly service forms to support digital service processes.
• Define, optimize, and implement efficient provisioning and automation workflows.
• Actively help shape and continuously develop services in the service-management environment.

Requirements

• Currently studying business informatics, computer science, industrial engineering, or a comparable programme.
• Understanding of database structures and an interest in technical contexts and IT processes.
• Customer- and service-oriented mindset with an eye for pragmatic solutions.
• Analytical and structured approach, with the ability to understand complex matters.
• Initiative, teamwork, and an interest in developing and implementing technical solutions.

What to expect

• Supported: A challenging role with individual guidance from the specialist departments, varied learning and development opportunities, and company-wide development prospects to support your progress after your studies.
• Connected: Varied information and exchange formats, after-work events, and modern tools for building contacts and working together smoothly.
• Flexible: Variable working hours, monetary overtime compensation, and the option to work remotely depending on the task.
• Fit: Various health and sports programmes, such as Urban Sports Club.
• Mobile: Benefits such as a subsidy for the hvv-Jobticket and offers related to bicycle mobility.

Further benefits can be learned about on the careers page and/or in a conversation with the recruiting team. The source does not provide a city, salary, or application route.