Support the development of the Matrix42 service catalogue, service forms and automation workflows while coordinating requirements with business departments and IT.
This role is directly relevant to students studying business informatics, computer science, industrial engineering or a comparable subject. It provides practical exposure to database structures, IT processes, requirements analysis, service forms, workflows and service management, while requiring analytical, structured, service-oriented work, initiative and teamwork.
- Employer
- HAMBURG WASSER
- Location
- Not Specified, Not Specified, Hamburg
- Pay
- Not listed
- Hours
- Not listed
- Language
- German may be required
- Posted
- 11 Sept 2026
- Open until
- Not listed
HAMBURG WASSER closes the water cycle from drinking-water supply to wastewater disposal under one roof. With around 2,400 employees and more than 20 locations, it ensures every day that things keep running in Hamburg. It is committed to conserving resources and preserving the basis of life for future generations in Hamburg. Together with its subsidiaries, it invests its experience in pioneering water and environmental protection projects. Openness, appreciation, trust, respectful and peaceful cooperation, and a diverse community characterise the organisation.
What you will help change: The Matrix42 administrator team is part of requirements management. It supports IT and business departments in digitising and automating service processes. Its core tasks include managing and further developing the service catalogue, as well as designing and implementing needs-based solutions in service management.
Your responsibilities:
- Support the further development and maintenance of the service catalogue in Matrix42
- Coordinate and analyse requirements and clarify technical implementation options with business departments and IT
- Design and implement user-friendly service forms to support digital service processes
- Define, optimise and implement efficient provisioning and automation workflows
- Actively shape and continuously develop services in the service management environment
What you bring:
- Currently studying business informatics, computer science, industrial engineering or a comparable subject
- Understanding of database structures and an interest in technical contexts and IT processes
- Customer- and service-oriented mindset with an eye for pragmatic solutions
- Analytical and structured working style, with the ability to understand complex matters
- Initiative, teamwork skills and enjoyment of developing and implementing technical solutions
What you can expect:
- Well supported: A challenging role with individual support from specialist departments, varied learning and training opportunities, and development opportunities across the group can support your progress after your studies.
- Connected: Varied information and exchange formats, after-work events and modern tools enable you to build contacts and collaborate smoothly.
- Flexible: Take advantage of variable working hours, monetary overtime compensation and the possibility of working mobile depending on the task.
- Fit: Benefit from various health and sports programmes, such as Urban Sports Club.
- Mobile: Benefit from advantages such as a subsidy for the hvv-Jobticket and offers related to bicycle mobility.
Further benefits can be found on the careers page and/or discussed with the recruiting team.
Good to know before applying
This role is directly relevant to students studying business informatics, computer science, industrial engineering or a comparable subject. It provides practical exposure to database structures, IT processes, requirements analysis, service forms, workflows and service management, while requiring analytical, structured, service-oriented work, initiative and teamwork.