Working Student in Informatics – Requirements Management and Automation (m/f/d)

HAMBURG WASSER manages the water cycle from drinking-water supply to wastewater disposal under one roof. With around 2,400 employees and more than 20 locations, it helps keep Hamburg running every day. The company is committed to conserving resources and preserving the basis of life for future generations in Hamburg. Together with its subsidiaries, it invests its experience in forward-looking water and environmental protection projects. Openness, appreciation, trust, respectful and peaceful cooperation, and a diverse community characterize the organization.

The Matrix42 administrator team is part of requirements management. It supports IT and business departments in digitizing and automating service processes. Core tasks include maintaining and further developing the service catalogue, and designing and implementing needs-based solutions in service management.

Responsibilities

• Support the further development and maintenance of the service catalogue in Matrix42
• Coordinate and analyse requirements and clarify technical implementation options with business departments and IT
• Design and implement user-friendly service forms to support digital service processes
• Define, optimize, and implement efficient provisioning and automation workflows
• Actively contribute to and continuously develop services in the service management environment

Requirements

• Currently studying business informatics, computer science, industrial engineering, or a comparable subject
• Understanding of database structures and an interest in technical contexts and IT processes
• Customer- and service-oriented mindset with an eye for pragmatic solutions
• Analytical and structured working style and the ability to understand complex matters
• Initiative, teamwork, and enthusiasm for developing and implementing technical solutions

What is offered

• Support: A challenging role with individual support from specialist departments, varied learning and training opportunities, and group-wide development prospects to support your progress after graduation.
• Networking: Varied information and exchange formats, after-work events, and modern tools enable you to build contacts and collaborate smoothly.
• Flexibility: Variable working hours, monetary overtime compensation, and the option to work remotely depending on the task.
• Fitness: Various health and sports offers, such as Urban Sports Club.
• Mobility: Benefits such as a subsidy for the hvv Jobticket and offers related to bicycle mobility.

Further benefits are not specified in the source; it refers to the careers page and/or a conversation with the recruiting team. The position's location, salary, and application route are not provided.